Account access
Sign-in, password reset, approval status, and account access questions.
Email SupportHaulpass Driver Support
Get back on the road with the right help.
Contact us about sign-in, account approval, stops, ETAs, messages, privacy, or account access.
Support topics
Stops and ETAs
Missing stops, facility details, route order, status updates, or ETA questions.
Driver messages
Help with a warehouse conversation or an unread-message indicator.
What to include
Tell us the email on your Haulpass account, your carrier, the app version shown on the Support screen, and a short description of what happened. Screenshots are helpful when they do not contain private shipment information.
Never email your password, verification code, payment information, or other credentials.